New Posts New Posts RSS Feed: Mind the gap
  FAQ FAQ  Forum Search   Register Register  Login Login

Mind the gap
 Post Reply Post Reply Page  123>
Author
  Share Topic Share Topic  Topic Search Topic Search  Topic Options Topic Options
JimC View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 17 May 04
Location: United Kingdom
Online Status: Offline
Posts: 6662 		Post Options Post Options   Quote JimC Quote  Post ReplyReply Direct Link To This Post Topic: Mind the gap
    Posted: 03 Aug 13 at 10:49pm
Originally posted by iGRF

if you're being paid the customer is always right,

The customer is very often wrong, not to mention dishonest, rude and even ugly and unpleasant smelling, but its normally bad policy to let them know.
Back to Top
iGRF View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 07 Mar 11
Location: Hythe
Online Status: Offline
Posts: 6499 		Post Options Post Options   Quote iGRF Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 6:59pm
Originally posted by winging it

  It seems as soon as you step behind a counter you become a second class citizen.
Only if you let them treat you that way, like customers, if you're being paid the customer is always right, if you're not, then the customer is always wrong, just give them a little stfu&diy!

Edited by iGRF - 29 Jul 13 at 7:00pm
Snow Equipment Deals    New Core Kite website
Back to Top
winging it View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 22 Mar 07
Online Status: Offline
Posts: 3958 		Post Options Post Options   Quote winging it Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 6:34pm
I think the worst role is that of galley volunteer.  It seems as soon as you step behind a counter you become a second class citizen.

The govt has a major drive for recruiting volunteers right now, following on from the huge success of the gmes makers.  This morning I saw that Silverstone have followed suit with 'racemakers' doing stuff like directing traffic for parking etc. 

This morning Her Inddors got five applications from people who want to volunteer as athletics officials.  That never normally happens, but this weekend saw the major pr around the Anniversary Games.
the same, but different...

Back to Top
2547 View Drop Down
Really should get out more
Really should get out more


Joined: 11 Aug 11
Online Status: Offline
Posts: 1151 		Post Options Post Options   Quote 2547 Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 6:16pm
Originally posted by GarethT

I have witnessed club members treating volunteers like sh*t because they think they've paid for a service!)

Just because you have paid for a service does not give you the right to be rude to the person providing that service, that is just ignorance. 
Back to Top
winging it View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 22 Mar 07
Online Status: Offline
Posts: 3958 		Post Options Post Options   Quote winging it Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 5:10pm
Almost certainly.  To my knowledge there haven't been that many claims - yet.  But as a Principal I have to sign to say I have seen our insurance policy and am satisfied with it.  Pretty scary.  They are now also introducing training for club Principals so they can better cope with this stuff.  Long overdue I think.  Most members won't realise, but I now do a written risk assessment for every activity I run.

I am a volunteer both at Hunts and at Sailability.  I love Sailability, but get pretty cheesed off at Hunts sometimes.  I did have a member not long ago who was surprised at being asked to unrig her club boat, plus another who blatantly told me she was sending a kid on a course for cheap childcare.  It doesn't happen a lot, but it does happen.

The other side of that is when you get people go from complete beginners to decent instructors completely through your system, or youths who you train up almost from scratch who go and do well in the wider world.  Not a financial reward, but better.


Edited by winging it - 29 Jul 13 at 5:12pm
the same, but different...

Back to Top
yellowwelly View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 24 May 13
Online Status: Offline
Posts: 2003 		Post Options Post Options   Quote yellowwelly Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 3:16pm
Originally posted by winging it

RYA training centres must have insurance that covers instructors, coaches and the like, including 3rd party liability.

so in other words, clubs which are official RYA training centres offer better protection for their members in terms of compo culture?
Back to Top
winging it View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 22 Mar 07
Online Status: Offline
Posts: 3958 		Post Options Post Options   Quote winging it Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 2:45pm
RYA training centres must have insurance that covers instructors, coaches and the like, including 3rd party liability.
the same, but different...

Back to Top
yellowwelly View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 24 May 13
Online Status: Offline
Posts: 2003 		Post Options Post Options   Quote yellowwelly Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 1:33pm
I guess our club has liability cover for the pro rescue already, as most would through a combined liability policy already.....

Edited by yellowwelly - 29 Jul 13 at 2:15pm
Back to Top
GarethT View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 21 Apr 07
Online Status: Offline
Posts: 714 		Post Options Post Options   Quote GarethT Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 1:24pm
But if you are being paid to take on a role with safety responsibilities, and something goes wrong, are you more liable as a 'professional'?

I suspect these things could have the potential to get very complicated should they ever be tested.
Back to Top
yellowwelly View Drop Down
Really should get out more
Really should get out more
Avatar

Joined: 24 May 13
Online Status: Offline
Posts: 2003 		Post Options Post Options   Quote yellowwelly Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 13 at 1:19pm
Originally posted by GarethT

and how much more are you prepared to pay for the privilege?

Good question....

My current membership including a boat park space is £400 per year.  This includes a premium for professional safety cover, something that was put to the test a few weeks ago, and thankfully proved to be very, very effective.  You'd have to prise my dead hand into the air at the AGM to vote for a subs reduction in line with reduced professional safety cover.  It just would never be worth the saving.

How much would I pay to get out of race duties..... probably £50 per duty.  That's what I plan to reverse sell my duties for next year if I get press-ganged on dutyman.  

Although I reckon it would create far less animosity if the membership fee was £500 and any member could earn back up to say, a £200 credit on the following year's renewal by working as a race officer / assistant race officer a few times.

As these credits are not income, it would therefore not be required to be listed on tax return, although I'm not sure how much HMRC are monitoring black economies of local sports clubs.... do they really care that someone gets fifty quid for essentially the same thing as baby sitting?     A formal contract complicates matters, especially if it involves PAYE....


Edited by yellowwelly - 29 Jul 13 at 1:22pm
Back to Top
 Post Reply Post Reply Page  123>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.665y
Copyright ©2001-2010 Web Wiz
Change your personal settings, or read our privacy policy