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Topaz sail ~ any ideas?

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loungeman View Drop Down
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Post Options Post Options   Quote loungeman Quote  Post ReplyReply Direct Link To This Post Topic: Topaz sail ~ any ideas?
    Posted: 10 May 09 at 4:58pm

Hi Lobbi ,

I also ordered 2 sails in jan , topaz , I am still waiting ,I stopped mailing and phoning since i got no responce to my problem . did you got the sails or did you find another solution .

Marnic

 

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radixon View Drop Down
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Post Options Post Options   Quote radixon Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 09 at 9:16pm
Back in the summer we got a Pico Jib made in a few days by them, it may be they are busy, best to ring them up again, if they can't do it cancel and go elsewhere.
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lobbi View Drop Down
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Post Options Post Options   Quote lobbi Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 09 at 10:55am

I have tried to be not too judgmental in my initial comments but to be honest you've summed the situation up perfectly. As you have pointed out their website still states that there are sails available to be bought when in reality there are none.This was the case in jan' when I firrst enquired.        &nb sp;         &nb sp;         &nb sp;         By the way, a good used sail would also fit the bill!! So if you know of one..... Thankyou for your comments.

David

life's too short not to drink a good red wine.
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Pierre View Drop Down
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Post Options Post Options   Quote Pierre Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 09 at 10:40am
One to avoid then by the sound of it. Don't need the business, inaccurate website sales information, and limited communication skills.

Hope you have better luck elsewhere.
Mind you, you would hope that luck wouldn't
have to figure in the equation.
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lobbi View Drop Down
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Post Options Post Options   Quote lobbi Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 6:05pm

Hi Richard

That's interesting to know. It makes the situation a bit clearer. I can appreciate that a few bobs worth of Topaz sail isn't very exciting but all the same, to not reply to emails and to not offer a date of any kind ( let alone the, perhaps, rather abrupt tone on the phone) isn't a great advert. It's the attitude that sucks. I'm merely trying to buy...give money to them after all.

My brother knows of them and says, like you do, that they are most reputable and of good quality which I do not doubt by the way!! Perhaps they will come good soon!! Thanks

 

life's too short not to drink a good red wine.
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Post Options Post Options   Quote radixon Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 5:37pm
The L+G "sail loft" is in Burnham and have used them for centre sails.
The issue with them at the moment is they will be busy doing cruiser sails for the coming season and that will be more profitable than the one off sail.

I am not trying to justify them but they should keep to their alloted schedue time otherwise that is bad feedback.
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Post Options Post Options   Quote lobbi Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 5:26pm

Hey!
Thanks for all your help! I'll try them now.

 

life's too short not to drink a good red wine.
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Post Options Post Options   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 1:45pm
Dave at Dynamic sails is definitely a good choice to call.  He'd be my recommendation.  
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womble12345 View Drop Down
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Post Options Post Options   Quote womble12345 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 1:34pm
I got a good fake Laser sail from insails via ebay, www.insails.com is their website, maybe they do them for the Topaz.
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lobbi View Drop Down
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Post Options Post Options   Quote lobbi Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 09 at 12:55pm

I'll try them straight away.

Thank you very much for the suggestion.

life's too short not to drink a good red wine.
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