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Membership renewal methods

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sawman View Drop Down
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Post Options Post Options   Quote sawman Quote  Post ReplyReply Direct Link To This Post Topic: Membership renewal methods
    Posted: 19 Jan 17 at 7:23pm
We use webcollect and go cardless at Tynemouth, it seeems to work very well, from a management point of view it also means that we have up to date details for members and email addresses for contacting the various different fleets in the club separately or as a whole.
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Rupert View Drop Down
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Post Options Post Options   Quote Rupert Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 7:11pm
We use webcollect and PayPal, as a one off payment by the end of January for membership, followed by other payments to pay for courses, Juniors sessions etc.
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Post Options Post Options   Quote Sam.Spoons Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 5:40pm
Rossendale Valley S C offer something like that, Leigh & Lowton give you pro-rata of you join late (you pay for the remaining months up to the new year). They also offer monthly payments via web collect for a slight surcharge. 

Regarding standing orders, my wife has a ballet school, we invoice parents for a 10 week 'term' in advance (4 in the year, the remainder being the school holidays). We did try allowing monthly standing orders but the extra work of checking who had paid made it a PITA so we stopped offering it as an option.
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Post Options Post Options   Quote zippyRN Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 5:14pm
Originally posted by iGRF

The number of times I've suggested this to our lot, or moving the membership period to September when we always seem to get folk wanting to join but then being put off until January as if they'll remember then.


I shall have a look at that web collect thanks for that one, not that they necessarily heed good advice.

Then again why bother..

rather than  new members  paying   standard fees  after  Spetember get  membership through to 31/12 of the next year ?
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Post Options Post Options   Quote SCM Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 4:32pm
SailingClubManager enables payment by several different methods including payment gateways, direct bank transfer, cheques and cash. You can choose to spread payments over different periods if you want to.
Yes, we offer a lot of functionality. You don't have to use it all, or you can start with some and add more later.
The best way to find out more is with free trial. 
http://www.sailingclubmanager.com/register
0r call +44 1983 241615


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Post Options Post Options   Quote Eisvogel Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 3:52pm
Originally posted by JohnJack

The alternative is Sailing Club Manager http://www.sailingclubmanager.com/ which looks OK, but never used it

Does anybody have experience with this? Their feature list looks very comprehensive, but is it too good to be true?
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Post Options Post Options   Quote Noah Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 3:49pm
Hayling offer the ability to pay by DD spread over 12 months. Much less painful than a lump sum. UKFA are also going to a DD model which involves a small fee but much less than Paypal.
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Post Options Post Options   Quote The Moo Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 1:42pm
We moved our membership renewal year from January to April some years back so that we were not competing with member's Xmas credit card bill. It made life much easier for all concerned. Our financial year remains unchanged.

Our members have the option of standing order over 6 months as well as on line banking. I don't think that many use standing order though.
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Post Options Post Options   Quote turnturtle Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 12:40pm
GoCardless / WebCollect emails on behalf of my club are a very handy way of reminding me that £34 is going out of my account each month for something I have barely used..... I won't be renewing next year.  

Be careful with human psychology ... what you think everyone wants might just highlight the very truth most membership organisations tend to try and hide: the majority are paying for something only the minority are really using.  


Edited by turnturtle - 19 Jan 17 at 12:43pm
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Post Options Post Options   Quote JohnJack Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jan 17 at 11:50am
The Scorpions use webcollect, and for the most part it is OK. It's not the most intuitive of front ends however.
There online payment method is GoCardless which they charge for, 

The alternative is Sailing Club Manager http://www.sailingclubmanager.com/ which looks OK, but never used it


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