Curing a BOT

   Has any one got experience on curing a BOT.  My father has been sending E:mails to his whole address book with out knowing.  Virus check was done and was clear...  Do we need to talk to the service provider?

I haven't opened any of his messages up, on the desktop, only on the iPad, so would assume that it does not attack MAC/Apple computers. 

Not sure whether, to contact the Service Provider, or put his laptop in for a sevice??

Any advise appreciated.

Jon

Edited by Jon711 - 26 May 11 at 11:40pm

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Jon711 Send Private Message Find Member's Posts Far too distracted from work Joined: 04 May 07 Location: United Kingdom Online Status: Offline Posts: 465	Post Options Post Reply Quote Jon711 Report Post Quote Reply Topic: Curing a BOT Posted: 26 May 11 at 11:30pm
	Has any one got experience on curing a BOT. My father has been sending E:mails to his whole address book with out knowing. Virus check was done and was clear... Do we need to talk to the service provider? I haven't opened any of his messages up, on the desktop, only on the iPad, so would assume that it does not attack MAC/Apple computers. Not sure whether, to contact the Service Provider, or put his laptop in for a sevice?? Any advise appreciated. Jon Edited by Jon711 - 26 May 11 at 11:40pm
	Blaze 711

Lukepiewalker Send Private Message Find Member's Posts Really should get out more Joined: 24 May 06 Location: United Kingdom Online Status: Offline Posts: 1341	Post Options Post Reply Quote Lukepiewalker Report Post Quote Reply Posted: 27 May 11 at 6:48am
	Have you tried Spybot or Adaware? Are you very sure it is his computer that is infected? A lot of such infections spoof an address from the infected computers address book so it's harder to find the infected computer.
	Ex-Finn GBR533 "Pie Hard" Ex-National 12 3253 "Seawitch" Ex-National 12 2961 "Curved Air" Ex-Mirror 59096 "Voodoo Chile"

Foiling_Toff Send Private Message Find Member's Posts Posting king Joined: 30 Mar 11 Online Status: Offline Posts: 113	Post Options Post Reply Quote Foiling_Toff Report Post Quote Reply Posted: 27 May 11 at 11:01am
	What anti-malware are you using? This should be picking it up.

JohnW Send Private Message Find Member's Posts Really should get out more Joined: 17 Jul 07 Location: United Kingdom Online Status: Offline Posts: 552	Post Options Post Reply Quote JohnW Report Post Quote Reply Posted: 27 May 11 at 2:11pm
	Are you sure it is your father's PC that is infected? I agree with Lukepiewalker, it is far more likely that the emails are spoofed to look as though they are coming from your father's PC when they are in facte coming from someone who has your father's email in their address book. However it is worth trying alternate virus checkers to be sure, as it is not unknown for infections to be missed by one checker and caught by another. Trend, Sophos and others both offer free online checks, so it would be worth trying one or two of those. Depending on your skills, the headers of the offending emails may offer clues as to the origin, but again these details are often spoofed to avoid detection.

Foiling_Toff Send Private Message Find Member's Posts Posting king Joined: 30 Mar 11 Online Status: Offline Posts: 113	Post Options Post Reply Quote Foiling_Toff Report Post Quote Reply Posted: 27 May 11 at 2:21pm
	What sort of emails are they. If they are selling fake pills then they definitely came from that pc.