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See if you can find it!
Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 4 days. Thank you for your enquiry.
Please do not respond directly to this email as it is automatically generated and you will not receive a reply. If you have a further query and would like to contact us please visit http://tickets.london2012.custhelp.com
Subject |
Sailing I've asked before about what the tickets for the sailing actually gets. ... |
|
Discussion Thread |
Auto-Response |
22/03/2011 12:44 PM |
Question: How do I contact you if I am speech or hearing impaired?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible.
If you are speech or hearing impaired, you can contact London 2012 Ticketing via: Textphone - call us on 0844 847 2399 or 00 44 161 832 3975 if you live outside the UK Text Relay - call us on 18001 0844 875 2012 Text the word 'London2012' as well as your email address or daytime phone number to 80808 and a team member will contact you via minicom, email or text message as soon as possible. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from.
You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: How do I contact you?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible. If you would prefer to speak to a customer services agent, please call our Ticketing team on 0844 847 2012. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from. You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: If I indicate in my ticket application that I have an additional accessibility requirements or require a wheelchair space, will I be able to sit with my family?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have an additional accessibility requirement. Our aim is to enhance your spectator experience and that of members of your party. All members of your party will be located together so you do not need to advise how many people have an additional accessibility requirement. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Which are the official London 2012 ticket sales channels?
Answer: You can apply for tickets on this website between 15 March and 11.59pm on 26 April 2011 or through other sales channels from 15 March 2011 depending on the country you live in. Please read Ticket ordering eligibility for further details. Tickets will also be sold as part of travel and hospitality packages. Official travel and hospitality packages will only be available from March 2011 through the hospitality service providers listed below. Please read the About Tickets page for further details.
Thomas Cook Prestige Ticketing Ltd Jet Set Sports
Travel packages will also be available for residents outside the UK and designated European countries from 2011 through local National Olympic Committees (NOCs), National Paralympic Committees (NPCs) and Authorised Ticket Resellers (ATRs). Don't be fooled by bogus websites and organisations claiming to sell tickets to the Games. Tickets will only be available via official London 2012 sales channels from 15 March 2011. You will not be asked to make a payment or sign a contract until then.
The following answers might help you immediately. (Answers open in a separate window.)
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Response Via Email (Mike) |
22/03/2011 12:44 PM |
Dear Alistair,
We can confirm that we are permitted to sell tickets for the Sailing events for spectators attending the venue at the Nothe. Should LOCOG be unsuccessful in obtaining planning permission, successful applicants for sailing tickets will of course receive a full refund for the tickets they applied and paid for and your rights as a consumer will not be affected.
The tickets for this Venue will be sold subject to LOCOG obtaining this planning permission. With regards to private spectator boats, all boats with reserved anchorages/berths in Weymouth Harbour will be permitted to access Weymouth Harbour at all times during the competition through a designated, stewarded access channel.
No private spectator boats will be permitted within the race areas themselves to allow for fair racing and to protect the security of the athletes/event. Boats will be permitted in any open water areas outside of these race areas and Weymouth harbour. Details of the proposed plans for the water can be found at http://www.portland-port.co.uk/about_the_port/statutory_harbour_authority/regulation/HRO.htm.
We hope this information has been useful. Please get in touch if you have any further questions.
Best wishes, Mike on behalf of The London 2012 Ticketing Team. |
Auto-Response |
20/03/2011 12:43 PM |
Question: How do I contact you if I am speech or hearing impaired?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible.
If you are speech or hearing impaired, you can contact London 2012 Ticketing via: Textphone - call us on 0844 847 2399 or 00 44 161 832 3975 if you live outside the UK Text Relay - call us on 18001 0844 875 2012 Text the word 'London2012' as well as your email address or daytime phone number to 80808 and a team member will contact you via minicom, email or text message as soon as possible. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from.
You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: How do I contact you?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible. If you would prefer to speak to a customer services agent, please call our Ticketing team on 0844 847 2012. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from. You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: If I indicate in my ticket application that I have an additional accessibility requirements or require a wheelchair space, will I be able to sit with my family?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have an additional accessibility requirement. Our aim is to enhance your spectator experience and that of members of your party. All members of your party will be located together so you do not need to advise how many people have an additional accessibility requirement. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Which are the official London 2012 ticket sales channels?
Answer: You can apply for tickets on this website between 15 March and 11.59pm on 26 April 2011 or through other sales channels from 15 March 2011 depending on the country you live in. Please read Ticket ordering eligibility for further details. Tickets will also be sold as part of travel and hospitality packages. Official travel and hospitality packages will only be available from March 2011 through the hospitality service providers listed below. Please read the About Tickets page for further details.
Thomas Cook Prestige Ticketing Ltd Jet Set Sports
Travel packages will also be available for residents outside the UK and designated European countries from 2011 through local National Olympic Committees (NOCs), National Paralympic Committees (NPCs) and Authorised Ticket Resellers (ATRs). Don't be fooled by bogus websites and organisations claiming to sell tickets to the Games. Tickets will only be available via official London 2012 sales channels from 15 March 2011. You will not be asked to make a payment or sign a contract until then.
The following answers might help you immediately. (Answers open in a separate window.)
|
Auto-Response |
18/03/2011 02:35 PM |
Question: How do I contact you if I am speech or hearing impaired?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible.
If you are speech or hearing impaired, you can contact London 2012 Ticketing via: Textphone - call us on 0844 847 2399 or 00 44 161 832 3975 if you live outside the UK Text Relay - call us on 18001 0844 875 2012 Text the word 'London2012' as well as your email address or daytime phone number to 80808 and a team member will contact you via minicom, email or text message as soon as possible. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from.
You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: How do I contact you?
Answer: We suggest that you search our extensive online knowledge base by using the 'Frequently asked questions' function to see if a suitable answer to your query can be found before you send us a question. If you cannot find a suitable answer after searching, we recommend you use the 'Send us a question' feature - this is a link at the bottom of each answer. All questions are dealt with by a member of the London 2012 Ticketing team on an individual basis, and we will respond to you as soon as possible. If you would prefer to speak to a customer services agent, please call our Ticketing team on 0844 847 2012. The lines are open Monday to Friday from 9am to 8pm and Saturday and Sunday from 10am to 4pm. Calls cost £0.05p per minute from a BT landline. Other networks may vary. Callers from outside the UK can call 00 44 207 998 1919. Call charges will vary depending on the country you are calling from. You can also contact the London 2012 Ticketing team at our postal address: London 2012 Ticketing PO Box 798 Manchester M60 1WU
Question: If I indicate in my ticket application that I have an additional accessibility requirements or require a wheelchair space, will I be able to sit with my family?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have an additional accessibility requirement. Our aim is to enhance your spectator experience and that of members of your party. All members of your party will be located together so you do not need to advise how many people have an additional accessibility requirement. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Which are the official London 2012 ticket sales channels?
Answer: You can apply for tickets on this website between 15 March and 11.59pm on 26 April 2011 or through other sales channels from 15 March 2011 depending on the country you live in. Please read Ticket ordering eligibility for further details. Tickets will also be sold as part of travel and hospitality packages. Official travel and hospitality packages will only be available from March 2011 through the hospitality service providers listed below. Please read the About Tickets page for further details.
Thomas Cook Prestige Ticketing Ltd Jet Set Sports
Travel packages will also be available for residents outside the UK and designated European countries from 2011 through local National Olympic Committees (NOCs), National Paralympic Committees (NPCs) and Authorised Ticket Resellers (ATRs). Don't be fooled by bogus websites and organisations claiming to sell tickets to the Games. Tickets will only be available via official London 2012 sales channels from 15 March 2011. You will not be asked to make a payment or sign a contract until then.
The following answers might help you immediately. (Answers open in a separate window.)
|
Customer By Web Form |
18/03/2011 02:35 PM |
I've found out through other sources that the location is the Nothe Gardens at Weymout. I've even found out the capacity. It's also not actually got planning permission yet- which is by no means certain.
Surely it is is barely legal to be selling tickets when the plans are not finalised and planning permission is still to be granted? What on earth will happen if the local opposition wins out and the ticketed area is rejected?
Once more, the actual answer was buried deep in a pile of auto-generated responses.
Do those answering the questions actually have access to anything beyond the FAQ?
Also, will private spectator boats be allowed anywhere near (though clear of interfering) the race areas, or will only official boats carrying "prestige ticket" holders be allowed close? |
Auto-Response |
18/03/2011 02:10 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
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Response Via Email (Katy ) |
18/03/2011 02:10 PM |
Hello,
Thank you for your email.
As previously advised, seating plans will not be available. Your application is for tickets in a particular price category rather than for specific seats. If your application is successful, your seating details will be printed on your tickets when they are sent to you in summer 2012.
All tickets are for reserved seating in a venue unless general admission is stated. Reserved seating means that each individual ticket is assigned a specific seat in the venue and only the ticket holder may occupy the seat. General admission means that you can chose your seat on arrival at the venue, in the price category you have purchased, on a first-come, first-served basis, or it allows you entry into a venue in which standing is permitted.
We hope this information has been useful. Please get in touch if you have any further questions.
Best wishes, The London 2012 Ticketing Team. |
Auto-Response |
17/03/2011 07:21 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
Auto-Response |
17/03/2011 06:42 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
Auto-Response |
17/03/2011 06:03 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question: I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are: -Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI) -Seats close to the action for visually impaired people (VI) -Seats for people who need to be on the end of a row (EA) -Seats for people who cannot manage many steps at the back or the front of a stand (EAS) If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
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