|
Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 4 days.
Thank you for your enquiry.
Please do not respond directly to this email as it is automatically generated and you will not receive a reply. If you have a further query and would like to contact us please visit http://tickets.london2012.custhelp.com
| Subject |
| Sailing I've asked before about what the tickets for the sailing actually gets. ... |
| |
| Discussion Thread |
| Auto-Response |
18/03/2011 02:10 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question:
I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are:
-Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI)
-Seats close to the action for visually impaired people (VI)
-Seats for people who need to be on the end of a row (EA)
-Seats for people who cannot manage many steps at the back or the front of a stand (EAS)
If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
| Response Via Email (Katy ) |
18/03/2011 02:10 PM |
Hello,
Thank you for your email.
As previously advised, seating plans will not be available. Your application is for tickets in a particular price category rather than for specific seats. If your application is successful, your seating details will be printed on your tickets when they are sent to you in summer 2012.
All tickets are for reserved seating in a venue unless general admission is stated. Reserved seating means that each individual ticket is assigned a specific seat in the venue and only the ticket holder may occupy the seat. General admission means that you can chose your seat on arrival at the venue, in the price category you have purchased, on a first-come, first-served basis, or it allows you entry into a venue in which standing is permitted.
We hope this information has been useful. Please get in touch if you have any further questions.
Best wishes,
The London 2012 Ticketing Team. |
| Auto-Response |
17/03/2011 07:21 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question:
I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are:
-Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI)
-Seats close to the action for visually impaired people (VI)
-Seats for people who need to be on the end of a row (EA)
-Seats for people who cannot manage many steps at the back or the front of a stand (EAS)
If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
| Auto-Response |
17/03/2011 06:42 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question:
I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are:
-Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI)
-Seats close to the action for visually impaired people (VI)
-Seats for people who need to be on the end of a row (EA)
-Seats for people who cannot manage many steps at the back or the front of a stand (EAS)
If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
| Auto-Response |
17/03/2011 06:03 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question:
I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are:
-Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI)
-Seats close to the action for visually impaired people (VI)
-Seats for people who need to be on the end of a row (EA)
-Seats for people who cannot manage many steps at the back or the front of a stand (EAS)
If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
| Auto-Response |
16/03/2011 02:06 PM |
Question: Will I be able to apply for tickets to the Sailing events?
Answer: We are considering a ticketed onshore area from which spectators would be able to view the competition. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats - standing or sitting on the ground would be the option for spectators. Please visit London 2012.com for updated info.
Question:
I am not a wheelchair user but have additional accessibility requirements. Can I indicate these on my ticket application?
Answer: London 2012 is committed to meeting the needs of as many disabled people as possible, including those who require a seat but have additional accessibility requirements. When you apply for tickets, please indicate, for each session, if you have an additional accessibility requirement which would enhance your spectator experience or that of members of your party. All members of a party will be located together so you do not need to advise how many people have additional accessibility requirements. We will do everything we can to give you a great spectator experience, including enabling you to choose a location within the venue that best meets your needs. The options are:
-Seats with a direct view of a video screen for people who are deaf or hearing impaired (HI)
-Seats close to the action for visually impaired people (VI)
-Seats for people who need to be on the end of a row (EA)
-Seats for people who cannot manage many steps at the back or the front of a stand (EAS)
If you are applying by a paper form, in section 2, please indicate, for each session, your additional accessibility requirement. All members of a party will be seated together.
Question: Ticketing of the Marathon and Race Walk events
Answer: During the London 2012 Olympic and Paralympic Games there will be a number of free to view events, including the Marathon, Road Cycling (Road Race and Time Trial), Race Walk and the cycling element of the Triathlon.
The London 2012 Organising Committee (LOCOG) is proposing to ticket small sections of the routes for grandstand seating or standing, such as the start and finish line. This is why indicative ticket prices for these events were included as part of the Olympic Games ticket price announcement.
The majority of the routes will remain un-ticketed and free to view. We hope that Londoners, and visitors from across the UK, will line the routes to support the athletes and create a fantastic atmosphere for the events.
I hope this assures you that you can still take up this unique opportunity to attend an event during the London 2012 Games for free.
Question: What are the benefits of registering my details on this site?
Answer: You will be among the first to receive ticketing news, information about the sports at London 2012 and details of other exciting sporting events and offers. We will use the information you provide to understand your sporting preferences and to try and make sure you hear about the sports you are most interested in. It will also save you time when tickets are available for sale online between 15 March and 26 April 2011.
Question: Can I buy and use tickets as competition prizes or in an auction?
Answer: Unfortunately we are unable to offer tickets for use in auctions or competitions. After the application period for Olympic Games tickets opens on 15 March 2011, the terms and conditions of sale and other laws will mean that they cannot be used for this purpose.
The following answers might help you immediately. (Answers open in a separate window.)
|
| Customer By Web Form |
16/03/2011 02:06 PM |
Sailing
I've asked before about what the tickets for the sailing actually gets. I've had astonishingly poor answers. I'd hoped that by the time the ticket sales started that something more certain would have been sorted. £55 is quite al ot of money for a mystery. All your website says is:
----------
"A ticketed onshore area from which spectators can view the competition is under consideration. This area would have the added benefit of a video screen to keep spectators updated on the action. Please be aware there would be no seats – standing or sitting on the ground would be the only options for spectators. "
-------
It seems incredible that London 2012 sees fit to offer tickets without having finalised where the ticketed area will be and what will be on offer (apart from no seats). £55 is a lot to pay to watch a big screen, given that the bay offers many good vantage points for spectating.
It is an utter shambles.
Also, last time I sent an enquiry, the reply I got, as well as being rubbish, was buried halfway through a huge email with a load of irrelvant FAQ answers. please, don't send me all that this time, please only send me a relevant answer. |
| |
[---001:017339:33981---]
|
-(1)-202408140552.gif)
Share Topic
Printable Version
Delicious
Digg
Facebook
Furl
Google
MySpace
Newsvine
reddit
StumbleUpon
Twitter
Windows Live
Yahoo Bookmarks
Topic Search 
Topic Options
Post Options
Quote 
Topic: Pay-to-View Sailing
