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tickel View Drop Down
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Post Options Post Options   Quote tickel Quote  Post ReplyReply Direct Link To This Post Topic: Insurance Claims
    Posted: 10 Dec 06 at 3:10pm
We are insured with the usual insurance company and have just broken our mast for the second time in 6 months. We claimed the first time and were totaly satisfied but we have done it again. Before filling in a claim form has anyone else ever made two claims in a short time and what was the attitude of the company?
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owain View Drop Down
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Post Options Post Options   Quote owain Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 3:19pm
If your honest about it, and maybe get some witnesses, there shouldnt be an issue, although it will hike up your premium a bit!!!
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tickel View Drop Down
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Post Options Post Options   Quote tickel Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 3:26pm
It's the raised premium that bothers me.
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timnoyce View Drop Down
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Post Options Post Options   Quote timnoyce Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 3:42pm
Well you can't expect to get something for nothing... so I guess you either claim and get a new mast but put up with the insurance hike, or buy a new mast direct. And next time... be more careful! 
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bert View Drop Down
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Post Options Post Options   Quote bert Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 3:47pm

if by saying the "we have done it again" you mean you went sailing in conditions where damage was likely then the insurance may well have a problem with your payout.

Mind you that is the times when sailing is best!!

May a tree got blown over in the stong winds recently & mushed the mast we just don`t know!.

 

 

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Post Options Post Options   Quote tornado435 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 7:40pm

Not quite that close together but I did manage to break a few Hurricane masts in my time.

The insurance company should pay out, that's what it's for, but expect your premiums to rise. The other effect could be to raise the standard insurance premium for your class of boat. I have changed to Tornado's now and because of the high number and value of claims a lot of companies won't cover tornado's and those that do charge a lot for the premium.

Try to learn from your mistakes and help newcomers to your fleet learn before they do the same things. Insurance is all about risk and at the moment your risk is looking high 

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Post Options Post Options   Quote Lukepiewalker Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 06 at 7:55pm
You could try the insurance forum...
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Post Options Post Options   Quote Guest Quote  Post ReplyReply Direct Link To This Post Posted: 11 Dec 06 at 9:34am
Ring them up and talk to them about it ...
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English Dave View Drop Down
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Post Options Post Options   Quote English Dave Quote  Post ReplyReply Direct Link To This Post Posted: 11 Dec 06 at 11:25am

What was the circumstances of the breakage? Not enough mainsheet tension with kite up? That's the most common reason unless it's a Laser with the XD pack and you have overcooked the cunningham or kicker. ( don't get me started on a fit-for-purpose argument re Laser masts - grrr )

But it shouldn't make a difference to your claim. If you are insured they should pay up. But as everyone else has said - expect your premiums to rise. If you are paying £300 pa for your insurance and breaking a £500 mast twice a year (figures are arbitary) then, taking into account your £100 policy excess, your insurer is down £500 on the year. Balanced against all the other non-claiming members on his books the insurer is still OK but, if you have a history of breakages, a picture starts to emerge. If you have just been unlucky this year and have been otherwise claim-free over previous years then your insurer may see it as a blip.

Talk to them. Even the largest marine insurer doesn't operate on the same scale as Direct Line or Norwich Union and because of the specialised nature of the insurance you will probably be talking to someone with knowledge of boats rather than a call centre operator.

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tickel View Drop Down
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Post Options Post Options   Quote tickel Quote  Post ReplyReply Direct Link To This Post Posted: 11 Dec 06 at 9:28pm
Well, thanks for all comments even though some are a little harsh. I have inspected the damage again to day and spoken to the kind insurers. Regarding our competance. Tasars always invert and the fantastic high tech masts do not take to being bashed into the bottom of a lake ! I have managed to straiten the bottom section and can re use the bits and pieces from the top section. This reduces the bill to £160, not so bad. The insurers say they would load the premium but not by more than 25% and that was based on a claim for about £400. The cost of a complete but bare mast. I was very fed up last night but happier tonight. Merry Christmas.
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