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Club membership admin software

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Poll Question: What does your club use to store member details and send out letters?
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JohnW View Drop Down
Really should get out more
Really should get out more
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Joined: 17 Jul 07
Location: United Kingdom
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Posts: 552
Post Options Post Options   Quote JohnW Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 13 at 3:25pm
One of the plus points of  dedicated sailing club software is that it will best suit the needs of a sailing club.  
However this is also its downfall,  the market is limited and club funds are often tight so development and support are going to be restricted.

Home brew solutions can also work well, but once the club IT guru moves on, such systems often become unsupportable.

The approach we have taken at Maidenhead is to identify an open source CRM system with a large user base and development community that meets pretty much all our needs - there may be some areas that are not fully covered, but the key aspects are there:
Membership & contacts database (including sub groups eg schools, scouts ) , family members etc.
Subscriptions, payments (online and offline).
Email lists
Web site integration.
Reporting
Geocoding

Being a fairly generic CRM and suited for non profit type organisations it can be tailored to meet requirements - it supports custom fields and tags. 
Furthermore we benefit from new enhancements as they come along.   

At the end of the day, whatever system you go for, what you really end up paying for is the  support of the system.  
The open source approach allows this to be provided internally on a volunteer basis, (ie "free") much in line with the ethos of many sailing clubs, however it also has the benefit of being able to outsource the support when a suitable person is not available in the club.

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