Race Management: Trouble entering via SailRacer

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Trouble entering via SailRacer

Printed From: Yachts and Yachting Online
Category: General
Forum Name: Race Management
Forum Discription: For race officers and competiors to discuss the topic
URL: http://www.yachtsandyachting.com/forum/forum_posts.asp?TID=12429
Printed Date: 26 Jun 25 at 11:10am
Software Version: Web Wiz Forums 9.665y - http://www.webwizforums.com

Topic: Trouble entering via SailRacer

Posted By: patj
Subject: Trouble entering via SailRacer
Date Posted: 22 Jun 16 at 1:04pm

Has anyone else had problems entering events via SailRacer and being unable to amend or delete an entry?
I've just managed to enter the Birkett twice because at the first attempt I had 3 meals and camping when I needed two. Before clicking "Save and Pay", I looked for a way to amend that and could not see one so I used my Back button, corrected the 3 to a 2 and then clicked the submit button. This time the summary page showed both the original camping and 3 meals PLUS another camping and 2 meals and wanted to charge for the lot! No way.
So I closed down the browser completely and re-started and did a full correct entry and payment of the correct amount. Then went to check my email confirmation and found two emails, one for the wrong entry and one for the correct one.
I logged in to the false entry and clicked the Delete Entry button but all I get is a blank screen. I'm using IE11, the browser used by the average joe public because it comes with Windows, so the site should work better than that (I'm a web app & database developer by trade).
Since the Birkett has limited entries, any false ones take up space for someone else so I'd like to ensure it gets erased.

Replies:

Posted By: Simon Lovesey
Date Posted: 22 Jun 16 at 1:22pm

Pat

I will PM you, but I can only see one allocated entry for an Albacore, so that bit is OK

We are now up to a record number of advance entries and heading towards capacity with over a week to go

Simon

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Posted By: AlexM
Date Posted: 22 Jun 16 at 3:27pm

I entered this dinner time and had no trouble but it was only a sailing entry.

Can't wait!