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Insurance claims - straightforward?

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tmoore View Drop Down
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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 08 at 12:41pm
Originally posted by Merlinboy

Sorry Ratty, i have to disagree with you there, Noble are just awesome.  The Claim process is super easy with no hassle.  I had 2 claims in 2 weeks on my 300 and they didn't make a fuss!!  There must be underlying factors as to why you had an issue with them.  Are you sure it wasn't the repairer that you were waiting on ??  Remember that on some policies things like sails and masts if they are over 3 years old they wont replace new for old.

Nonle are the top bannana

2claims in 2weeks? i bet they loved you. what did you claim for besides the sail and boom? and how much did your premium increase by? i am about to make another claim for a new boom and either a new sail or repair of 3panels of my rs300 sail (courtesy of the rescue boat driving over it)

i also claimed for a new mast in september and they were great about it. if its a genuine claim then noble are the best. i really cant reccomend them enough. they also allow you one claim without the premium increasing next year.

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Post Options Post Options   Quote Merlinboy Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 08 at 3:27pm

Well the sail and boom where both seperate claims Tom, the sail i capsized onto the bow of an Albacore, and the boom exploded! lol well it wasn't quite so dramatic, i let the kicker off coming a shore in a nice f4-5 as i dumped the main there was a bange and the boom split up the middle it was well weird, noble were abosolutly fine with it even though i was fairly appologetic!  To be honest its one of the reasons i sold the 300, i seemed to be making more claims then anything i have sailed before and i'm not into that! I just like sailing.

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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 08 at 9:59pm
my boom also went rather dramatically. il shall get some pics up later if anyone wants to take a look?
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Post Options Post Options   Quote Noble Marine Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 10:08am
Thanks everyone for the kind words - It is great to hear that our efforts are appreciated.

Ratface, I have looked into the specific reasons for the delay in your claim and have sent you a pm.

GarethT, If you have any problems, please feel free to get in touch


Jon Langford
Noble Marine



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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 10:33am

Originally posted by Noble Marine

Thanks everyone for the kind words - It is great to hear that our efforts are appreciated.

Ratface, I have looked into the specific reasons for the delay in your claim and have sent you a pm.

GarethT, If you have any problems, please feel free to get in touch


Jon Langford
Noble Marine



 

point made, quality and good service. how many other insurance companies would look into reasons why a claim was slow? enough said

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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 12:17pm

would just like to add, i put in my claim last night, today at 10.30 i got a response. im sure your claim will go through without a hitch GarethT

tom

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Post Options Post Options   Quote GBR884 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 12:34pm

Originally posted by tmoore

my boom also went rather dramatically. il shall get some pics up later if anyone wants to take a look?

Yeah lets have a look!!

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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 12:40pm

pics of both boom and sail can be seen here for those interested:

http://s286.photobucket.com/albums/ll101/tomoore1/rs300/

tom

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Post Options Post Options   Quote GBR884 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 12:56pm
How did you do that?
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Post Options Post Options   Quote tmoore Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 08 at 1:00pm

the boom just snapped in a big gust with a huge BANG. the main was done when the resuce boat kindly drove over my sail.  

they also managed to drive over my halyard and get that around the prop. i had warned them about both and shouted to stay away but never mind  i also have an irrational fear of powerboats when im in the water as one guy at school got his knee cut open by a prop (1 cm more and his kneecap would have been destroyed). the call to stay away until i was ready was more from fear than anything else as the vibrations of the engine i could feel through the water sent me into a panic.

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