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Trouble entering via SailRacer

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patj View Drop Down
Really should get out more
Really should get out more


Joined: 16 Jul 04
Location: Wiltshire
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Posts: 562
Post Options Post Options   Quote patj Quote  Post ReplyReply Direct Link To This Post Topic: Trouble entering via SailRacer
    Posted: 22 Jun 16 at 1:04pm
Has anyone else had problems entering events via SailRacer and being unable to amend or delete an entry?
I've just managed to enter the Birkett twice because at the first attempt I had 3 meals and camping when I needed two. Before clicking "Save and Pay", I looked for a way to amend that and could not see one so I used my Back button, corrected the 3 to a 2 and then clicked the submit button. This time the summary page showed both the original camping and 3 meals PLUS another camping and 2 meals and wanted to charge for the lot! No way.
So I closed down the browser completely and re-started and did a full correct entry and payment of the correct amount. Then went to check my email confirmation and found two emails, one for the wrong entry and one for the correct one.
I logged in to the false entry and clicked the Delete Entry button but all I get is a blank screen. I'm using IE11, the browser used by the average joe public because it comes with Windows, so the site should work better than that (I'm a web app & database developer by trade).
Since the Birkett has limited entries, any false ones take up space for someone else so I'd like to ensure it gets erased.

Edited by patj - 22 Jun 16 at 1:09pm
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Simon Lovesey View Drop Down
Far too distracted from work
Far too distracted from work
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Joined: 30 Nov 04
Location: United Kingdom
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Post Options Post Options   Quote Simon Lovesey Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 16 at 1:22pm
Pat

I will PM you,  but I can only see one allocated entry for an Albacore,  so that bit is OK

We are now up to a record number of advance entries and heading towards capacity with over a week to go

Simon
www.sailracer.org
Online Sailing Results, GPS Tracking & Event Management
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AlexM View Drop Down
Really should get out more
Really should get out more


Joined: 10 Jan 06
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Posts: 857
Post Options Post Options   Quote AlexM Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 16 at 3:27pm
I entered this dinner time and had no trouble but it was only a sailing entry.

Can't wait!
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