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bernie
Newbie Joined: 11 Oct 06 Location: United States Online Status: Offline Posts: 24 |
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Topic: Sailboats.co.uk Posted: 07 Apr 15 at 10:16pm |
Anyone else find them utterly useless?
3 times now I've ordered stuff online, only to get an email telling me that some items are out of stock. Each time I've ended-up cancelling the order completely and going somewhere else. What a complete shower.
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Never sheet out.
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turnturtle
Really should get out more Joined: 05 Dec 14 Online Status: Offline Posts: 2538 |
Post Options Quote Reply Posted: 10 Apr 15 at 11:10pm |
Yep- refuse to use them anymore.
P&B, Suntouched, LDC and a couple of others are sufficent for my needs. |
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PeterG
Really should get out more Joined: 12 Jan 08 Location: United Kingdom Online Status: Offline Posts: 818 |
Post Options Quote Reply Posted: 11 Apr 15 at 9:59am |
I don't find them "utterly useless", but I have been using pinbax more recently. I have had issues with things being out of stock, and cancelled an order just a couple of days ago for that reason. But other sources can also have stock issues, and where Sailboats remain fairly good is that they do let you know what's happening. In general I find their communication more effective than Pinbax's, even if the news isn't always what you want to hear! |
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Peter
Ex Cont 707 Ex Laser 189635 DY 59 |
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Null
Really should get out more Joined: 11 May 14 Online Status: Offline Posts: 745 |
Post Options Quote Reply Posted: 11 Apr 15 at 10:11am |
Wont use them any-more. For a variety of reasons, none of which are due to their service....Lasers being sold at minimum weigh and optimum rake, racing winter handicap evens with illegal kit. Various other questionable around moral compass in my opinion.
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turnturtle
Really should get out more Joined: 05 Dec 14 Online Status: Offline Posts: 2538 |
Post Options Quote Reply Posted: 11 Apr 15 at 10:21am |
Yep - and you missed the big one. allegedly when they bought Speed Sails they binned off some machinists without paying them their wages - these were hard working people, the backbone of what made Richard Esthaugh's loft one of the best of its era.
I have no problem with businesses consolidating, or that 'things move on', especially given the sad circumstances. But you treat the staff right in the process- anything less is beyond a level of acceptability and fortunately thanks to the Internet and good old fashioned changing room gossip, these things can come back to haunt the ar**holes who treat their people with such contempt. |
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Rupert
Really should get out more Joined: 11 Aug 04 Location: Whitefriars sc Online Status: Offline Posts: 8956 |
Post Options Quote Reply Posted: 11 Apr 15 at 10:54am |
Apart from the background, which I agree isnt good, I've always found them to have better stock than elsewhere, so sometimes have ended up using them as the only option. Seals for an obscure 5" hatch was a recent one. Don't like the main order bit, though. Needed bungs too so got them from there too because of it, but would rather have shopped elsewhere for them.
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Firefly 2324, Puffin 229, Minisail 3446 Mirror 70686
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Matt Jackson
Really should get out more Joined: 21 Sep 04 Location: Darlington Online Status: Offline Posts: 962 |
Post Options Quote Reply Posted: 14 Apr 15 at 3:55pm |
My overall experience is of being generally slow and poor stock but cheaper than (the much more reliable) P&B.
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Laser 203001, Harrier (H+) 36
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ThomasR
Newbie Joined: 16 Apr 15 Online Status: Offline Posts: 1 |
Post Options Quote Reply Posted: 16 Apr 15 at 1:40pm |
My experience has always been good and I find that they seem to carry more stock than the rest, comms has always been excellent and good tech support. I’ve been using them for more years than I care to mention. Most of my mates at my club (Hayling) seem to use them happily enough.
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Guests
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Post Options Quote Reply Posted: 16 Apr 15 at 2:53pm |
I used to use them but after what they did with speeds, they'll never get a single penny from me.
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I sail for fun
Newbie Joined: 06 Dec 14 Online Status: Offline Posts: 5 |
Post Options Quote Reply Posted: 17 Apr 15 at 8:54am |
10 out of 10 for Northampton Sailboats from me never had any problems been using them for years
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